Terms of Service

By signing up with vSplash Techlabs Pvt. Ltd., you agree to the following Terms of Service:

This Terms of Service document (this "Agreement") constitutes a legally binding contract between vSplash Techlabs Pvt. Ltd. and the person or organization (the "Client") who submits an order for services or who pays for services from (the "Client"). vSplash may change this Agreement at any time by posting a revised version of the Agreement on its website and such change will be effective at any time after the Client is advised of the change and continues to use or pay for the Services.

1. Services

vSplash will provide the Services ordered by the Client, subject to all of the terms, conditions and limitations applicable to the Services set forth on the vSplash website. The Client will pay for the Services at the price indicated in the order. vSplash may change the prices for the Services at any time and any such change in prices will be effective thirty (30) days after vSplash posts the change on its website. All fees collected under this Agreement are fully earned when due and nonrefundable when paid. All fees due under this Agreement must be paid in Indian Rupees via Credit card, Net Banking, Debit card or other payment method acceptable to vSplash. Client agrees to provide its accurate name, mailing address, telephone and other contact information in Client's profile and to update such contact details as they may change.

2. Acceptable Use

The Client may use the Services only in accordance with this Agreement, applicable laws in the India and the applicable laws of any other jurisdiction. Client agrees not to use the Services in any manner that violates the vSplash Acceptable Use Policy. In addition, the Client agrees that it will not use the Services to:

  • Engage in any illegal or tortuous activity;
  • Violate the patent, copyright, trademark, trade secret or other intellectual property rights of any third party;
  • Sell or distribute illegal adult oriented content that features nudity, sexual acts or adult-themed material; or
  • Use verbal, physical, written or other abuse (including threats of abuse or retribution) of any vSplash customer, employee, member, or officer will result in immediate account termination.
  • Publish or distribute in any manner any content that is harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable to vSplash in its sole discretion.

3. No Guarantee of Results

The Client acknowledges that vSplash does not guarantee, imply, or predict any type of profit or response from the Services. The Services may be subject to interruptions, loss of data, deletion of data and conditions that prevent the proper operation of the Services resulting from conditions of events outside the reasonable control of vSplash and for which vSplash will bear no responsibility. The Client irrevocably covenants, promises and agrees to indemnify vSplash and its assigns and to hold them harmless from and against any and all losses, claims, expenses, suits, damages, costs, demands or liabilities, joint or several, of whatever kind or nature that they may sustain or to which they may become subject arising out of or relating in any way to the use of the Services, including, without limitation, in each case attorneys' fees, costs and expenses actually incurred in defending against any such claims or enforcing the prerogatives of vSplash under this Agreement.

4. Use of Client Data

Client agrees that vSplash may use data collected from the Client only as permitted by the vSplash Privacy Policy and vSplash agrees to use such data only as permitted by such Privacy Policy, the terms of which are incorporated herein by this reference as if fully stated herein.

5. Description of Services

The Services may include any one or more of the following elements, depending upon the package and options selected by the Client during the ordering process:

  • 3 /5 page website or a custom website
  • Domain Registration (.com, .net, .org)
  • Shared Hosting account with limited resources
  • Email Service integration
  • Click to Call Services
  • Send SMS; and
  • Search engine optimization services

Certain of these Services may include additional third-party products or services that require the Client to accept the terms and conditions of the third party or to pay additional fees to such third party. Client agrees that it is wholly responsible for any such third party terms and conditions and third party fees.

6. Pricing and Taxes

All pricing mentioned on vSplash website and vSplash product micro sites are inclusive of Service taxes. Any additional services or features, not mentioned in the feature list, will be chargeable and may vary based on the requirements.

7. Invoice, Billing & Refund Policy

Digital format of the invoice will be sent through email and client needs to click on the payment link to make payments through any one of the payments method accepted by vSplash.

The Services will commence on the date Client's order is accepted by vSplash (the "Effective Date") and will continue on the basis of successive billing periods of 30 days (with the first day of each billing period being a "Billing Date") thereafter until terminated by either party. On 23rd day of the concurrent billing cycle vSplash will send the electronic invoice through email and the Client needs to pay on or before teach Billing date for the billing period beginning on that date. vSplash may suspend all or any portion of the Services at any time when fees are due and unpaid.

Any fees due under this Agreement are net of any sales or use taxes, all of which are the sole responsibility of Client. Clients who purchase Services with an annual billing arrangement may receive a refund for terminating the Services in the following circumstances:

  • An annual-billed Client may receive a 100% refund for termination within fifteen (15) days after the annual renewal date.
  • An annual-billed Client may receive a 50% refund for termination within sixteen (16) and thirty (30) days after the annual renewal date. .
  • An annual-billed Client may receive a 25% refund for termination within thirty-one (31) and forty five (45) days after the annual renewal date

Please note: Clients who are subscribed to monthly packages, will not be entitled to a refund.

8. Termination of Services

Client may terminate this Agreement at any time by giving vSplash notice at least ten (10) days prior to the next Billing Date. vSplash may also terminate this Agreement at any time by giving Client at least thirty (30) days prior notice. In addition, vSplash may terminate this Agreement immediately and without prior notice if Client is in breach of this Agreement. Following termination the Client will have no right to use or access the Services. In its discretion, vSplash may permit a Client to recover data from the Services following termination after payment of additional fees.

9. Notice

vSplash may give notice to Client of any matter under this Agreement (a) orally, by calling Client's representative or by leaving a voicemail for Client's representative at the telephone number in Client's profile, (b) by email to the email address provided by Client in Client's profile, or (c) by regular mail to Client's mailing address in Client's profile. Client may give notice to vSplash by regular or certified mail to the following address:

vSplash Techlabs Pvt. Ltd.
8-2-608/18 Road # 10,
Banjara Hills,
Hyderabad -500034
Attn: Legal Department

Provided, however, that Client may give notice of termination by calling vSplash at +91-40-66614777.

10. Miscellaneous

  • Indemnification. Client will indemnify and defend vSplash against any third-party claim, action, suit, or proceeding arising out of or relating in any way to any alleged breach of this Agreement by Client. vSplash will indemnify and defend Customer against any third-party claim, action, suit, or proceeding alleging any breach of this Agreement by vSplash. In connection with any request for indemnification under this Agreement, the indemnified party must: (i) give the indemnifying party prompt, written notice of any claim, action, suit, or proceeding for which the indemnified party is seeking indemnity; (ii) grant control of the defense and settlement to the indemnifying party; and (iii) reasonably cooperate with the indemnifying party at the indemnifying party's expense.
  • Limitation of Liability. IN NO EVENT WILL THE LIABILITY OF vSplash UNDER THIS AGREEMENT EXCEED THE AMOUNT PAID BY CLIENT DURING THE THREE (3) MONTH PERIOD BEFORE THE DATE ON WHICH SUCH LIABILITY AROSE. IN NO EVENT WILL vSplash BE LIABLE FOR ANY (A) LOSS OF USE, LOSS OF DATA, OR INTERRUPTION OF BUSINESS OR (B) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF vSplash HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CLIENT ACKNOWLEDGES THAT THESE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THIS AGREEMENT, AND ABSENT SUCH LIMITATIONS, vSplash WOULD NOT ENTER INTO THIS AGREEMENT.
  • Miscellaneous. This Agreement shall be governed solely by the laws of the State of Andhra Pradesh, India, excluding its principles of conflicts of laws. Any action under or relating to this Agreement shall be brought solely in the state and courts located in Hyderabad, and each party hereby submits to the personal jurisdiction of such Courts. Each party agrees that its performance under this Agreement shall in all respects conform to all applicable laws, rules, and regulations of India governing the export of technical information. Customer may not assign this Agreement without the prior, written permission of vSplash. Any purported assignment in violation of this will be void and without any effect. This Agreement may not be modified or amended except in writing, signed by both parties. Any purported oral modification or amendment of this Agreement in derogation of the foregoing shall be without any effect. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Services or this Agreement. Neither party may waive any right hereunder except expressly and in writing. This Agreement is the entire agreement between the parties with respect to this subject matter, and it supersedes all prior and contemporaneous discussions, negotiations, communications, and agreements with respect thereto.

If you have any questions concerning these terms, please contact us at sales@vsplash.com

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